Terms of sale

TERMS & CONDITIONS OF SALE

1. Introduction

Welcome to Morivana.

These Terms & Conditions govern your use of our website and the purchase of products from our online store. By placing an order, you agree to be bound by these Terms & Conditions.

Throughout these Terms, "Morivana", "we", "our", and "us" refer to the owner and operator of this website.

2. Eligibility

By using this website and placing an order, you confirm that:

  • You are at least 18 years old.

  • You have the legal capacity to enter into binding contracts.

  • All information provided during the ordering process is accurate and complete.

3. Products

We make every effort to display our products accurately.

Product images, descriptions, packaging, labels, and specifications may vary slightly from those shown on the website.

All products sold by Morivana are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease.

4. Orders

Once an order is placed, you will receive an order confirmation email.

This email does not constitute acceptance of your order. We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases involving:

  • Suspected fraud

  • Pricing errors

  • Product availability issues

  • Violation of these Terms

5. Pricing

All prices displayed on the website are shown in GBP (£) unless otherwise stated.

We reserve the right to modify prices at any time without prior notice.

The price applicable to your order is the price displayed at the time your order is placed.

6. Payment

We accept major credit cards, debit cards, PayPal, Shop Pay, and other payment methods displayed at checkout.

Payments are processed securely through third-party payment providers.

Morivana does not store payment card information.

7. Shipping

Orders are processed within 1–3 business days.

Estimated delivery times are provided for guidance only and are not guaranteed.

Morivana shall not be liable for delays caused by:

  • Postal services

  • Customs procedures

  • Weather conditions

  • Force majeure events

  • Other circumstances beyond our control

Risk of loss transfers to the customer upon delivery.

8. Returns & Refunds

Customers may request a return within 30 days of receiving their order.

To qualify for a return:

  • Products must be returned in their original packaging.

  • Products must not be significantly damaged.

  • Proof of purchase must be provided.

Refunds are issued to the original payment method after inspection and approval of the returned item.

Shipping fees are non-refundable unless required by applicable law.

9. Subscription Orders

If subscription services are offered:

  • Subscriptions renew automatically.

  • Customers may cancel at any time through their account or by contacting support.

  • Cancellation must occur before the next billing cycle.

10. Health Disclaimer

Information provided on this website is for informational purposes only.

Our products are food supplements and should not be used as a substitute for a varied and balanced diet and healthy lifestyle.

Always consult your healthcare professional before using dietary supplements, particularly if you are:

  • Pregnant

  • Breastfeeding

  • Taking medication

  • Under medical supervision

Individual results may vary.

11. Limitation of Liability

To the fullest extent permitted by law, Morivana shall not be liable for:

  • Indirect damages

  • Consequential losses

  • Loss of profits

  • Loss of business opportunities

  • Any damages resulting from misuse of products

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

12. Intellectual Property

All content on this website, including logos, text, graphics, images, product descriptions, and design elements, is the property of Morivana and is protected by intellectual property laws.

No content may be copied, reproduced, or distributed without prior written permission.

13. Privacy

Your use of this website is also governed by our Privacy Policy.

By using our website, you consent to the collection and processing of personal data as described in our Privacy Policy.

14. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Email: morivana.contact@gmail.com

Website: morivana.contact@gmail.com